Terms & Conditions
Last updated: 07/09/2021
Last updated: 07/21/2021.
Collection and Processing of Your Personal Data
Personal data means information that identifies you as an individual or from which you may be identified. Non-personal information means information that does not directly identify you. We collect both types of information about you. The following provides some examples of the type of information that we collect and what we use that information for:
Types of Data, Purpose for Collection, and Use of Data
Business Contact Information
We collect business contact information, and billing information, from our clients and our potential clients for a legitimate business purpose. We use this information in order to provide products, services, or information about our products and services.
If you receive an email from us, we may use certain tools to capture data related to when you open our message or click on any links or banners/images within it. We may also take the information in your emails and add it to our contacts and log it with our customer relationship management (CRM) system.
Feedback / Support
If you provide us feedback or contact us, we will collect your name and email address, as well as any other content that you send to us, in order to reply.
We collect information from mobile devices such as unique identifying information broadcast from devices when visiting our website using Google Analytics.
We collect your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when using the Internet), domain name, click-activity, referring website, viewed websites, and/or a date/time stamp for visits through Google Analytics.
Cookies and first party tracking
We collect personal information about you from a variety of sources, including when you visit our website, when you voluntarily provide information to us, when information is publicly posted (e.g., Google, Facebook, Twitter, LinkedIn, etc.), or when we receive it from third parties such as our clients.
There may be instances in which the information that we collect is considered sensitive personal data under the laws of the country or state in which you reside. As a general matter, we only collect sensitive personal data when it is necessary for us to do so.
Sharing of Information
Crafted may provide personal data to third parties that act as agents, consultants, or contractors to perform tasks on behalf of and under Crafted's instructions. Such recipients must agree to abide by confidentiality obligations and are not permitted to use your personal data except for the limited purpose that we request.
Retention of Information
We retain personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law, or an individual requests that we delete information about them.
Crafted uses industry-standard security technologies and procedures to ensure data security and integrity for personal data. Crafted also uses reasonable organizational, technical, and administrative measures to protect against unauthorized access, misuse, loss, disclosure, alteration, and destruction of personal information (under its control) about users of its online client services. Unfortunately, data transmission over the Internet cannot be guaranteed as 100% secure. Therefore, while Crafted strives to protect your personal data, Crafted cannot guarantee the security of personal information. In the event that Crafted is required to notify you about a situation involving your data, Crafted may do so by email, telephone, or mail to the extent permitted by law.